Done By:
Abdul K Naufa
Suh Fen
0759812
Chew Shan An
0707844
Chong Teck Meng
0747318
Hong Pei Xiang
0710307
Chan Zeng Kai
0745262
Tan Shyan Huey Sabrina
0766238
Tan Khoon Yew
0729332
Chua Boon Seng
0729246
AbstractAccording to the social experiment conducted, our group has gathered the following key findings:
Scenario 1: 2 tables occupied with “Official Use” sign.
1. Over 90% of the people did not take the seat due to the fact that they regard the “Official Use” sign as authentic and react by complying with the sign by searching for other seats.
2. However, due to the crowded situation during lunch hours, an approximate of 10 % of the people disregarded the sign and occupied the seat.
Scenario 2: 1 Table with “Official Use” sign, 1 Table with tissue packet
1. Similar to scenario 1, almost 80% of the people regard both the “Official Use” sign and the tissue packet as signs of the tables being occupied and continue to look for empty tables.
2. Almost 20% disregard both objects and occupied the table thereafter. However, the majority of them chose the table with the tissue packet.
From both scenarios, it can be concluded that most people complied with the objects place on tables to occupy seats. Whereas, it can also be seen from the experiment that majority of the respondents regard an official sign higher than an tissue packet.
Aim of ResearchThe aim of the research is to apply the concept of compliance of people in everyday life. This is conducted through a social experiment where the compliance level of individuals and groups and their stimulus to objects and environment are tested.
Main Research Question
How do people response/react, comply with the influence of authority?
Data Collection Methods
Observational Aspects:
Actions Taken
Body Language
Facial Expressions
Behavior relative to items
Peer Influences / Pressure
Interview Questions:
When they took the seat:
- Why did you ignore the item placed on the table?
- What are your reactions and thoughts when you encountered the situation?
- If the item is replaced by “…. ”, something more prominent, would you still ignore the item and take the seat?
- How did you come to the conclusion that the item wasn’t meant to reserve the seats?
- How did you feel when you didn’t comply to the situation? Was it right or wrong?
- Was it because you were afraid to create a scene when the person returns and demands his or her seat back. If yes/no, how did you come to that conclusion that this would happen.
- Would you have done the same thing if you’re not in school and probably some where else in the public? If yes/no, why?
When they didn’t take the seat:
- Why didn’t you sit down?
- What was your first reaction when you saw the item (regarding which one was used in the experiment). If they answered that it was because the items meant that someone had ‘booked’ or ‘chopped’ the seats, than:
· How did you come to that conclusion? It might be some left behind stuffs.
· Why did you choose to comply with the items placed?
Scene of our own actors going over and removing the items:
- What are your thoughts when you saw that person removing the items, disregarding them?
Video Filming:
Please refer to clip below
AnalysisHow would individuals and groups react to the situation?
The sign:
When a group of people see the sign, most of them would walk away without hesitation, however facial expressions of members among the group indicates an arousal of suspicion. In the period of our observations, 1 or 2 members from the group would walk away from the table; they kept looking at the seat, questioning why would there be a sign on the table at KFC. However for those that had no suspicion and doubt: they simply walk away and immediately look for other empty tables. (From videos on the experiment on the sign)
However, individuals react to the situation differently. This may be due to the absence of undue influence from other group members to take the seat. It can be observed that individuals were afraid of disregarding the sign or objects and would rather look for other seats available
The tissue:
From one of our videos, we can see that this time, people will question the situation. We can observe that this time, people will loiter around the seat for some time before leaving. Whereas another group of people just took the seat without questioning (From the video)
Again, the case for individuals was greatly different. In this case, the individual would actually consider in occupying the table and seating down.
Why would they comply?
Based on our actual experiments, we have come to several conclusions regarding this aspect of our research. Here are two of the reasons.
Firstly, we believe that the most prominent reason why people would comply is that they are afraid of taking responsibility. The video of the group of Malay guys sitting down after our own actors did clearly portrayed this reason. We concluded that only after someone took the lead first, would they then do likewise. Although there were no seats left and they were desperate to find a seat, they were still reluctant to be the ones to take the lead. By doing so, they were spared of having to shoulder responsibility should anything happen, which in this case, if the authorities returned and demanded a reason to why the guys had sat down at the table that was obviously reserved by the sign ‘Official Use’. And thus, only when some other people took the lead, did they then do the same. This would ensure that if the authorities wanted an answer, they could shift most of the blame to the others by saying that they did what they did.
Our second conclusion would be that people complied because they are afraid of how people would see them as. Most people are afraid to be different from the majority of the crowd, by sitting down at a table reserved by an ‘official use’ sign or by a packet of tissue. These actions are not commonly seen, thus by doing so, they are expecting people to be looking at them in a negative way, and they’re afraid of that.
Who would comply with the situation more?
People who are alone tend to comply with the situation as they do not dare to occupy the seat due to the fear of possible confrontation. However when in a group, people tend to not comply and just occupied the seat. This may be due to the fact of the powers available in a group for negotiation should there be a confrontation. However, some groups did not seat despite some members of the group wanted to as the others refuse to.
Females tend to comply with the sign more than males, which is correct according to our prediction as guys tend to be more daring, defiant than females.
Conclusion
The experiment was rather successful as it was smooth throughout with a few problems encountered throughout. Despite a few hiccups and some last minute changes, our group can conclude that the experiment was successful and it fulfilled our aims on how people react.