How human react in difficult position when they encounter problems

Done by:
Rentro lui jian ting 0733010
Tan Xue Ru p0733573
Wong jin Nong p0734206
Chen weida p0764054
Bhavani P0764799
Jonathan Lee 0711689
Chua Kwan Leng p0736860
Tan Hui Xian p0736943
Venessa p0754198
Cherlyn Low p0731034

Abstract
The attitude from various stall holders are different. Using different approaches to deal with the stall holders proved to be better as we can find out the different reactions they made.

Aim of Research
To find out how stall holders treat difficult customers.

Main Research Question
How stall owner react when customer make difficult requests?
Sub Research Questions
1.How do stall owners usually treat their customers?
2.Why do stall owners treat their customer in these ways?
3.What kind of situation( long or short queue?
4.When is the busiest timing

Data Collection Methods
Through interviews. observation and videos method

Analysis
Subresearch Question 1
Customers are always kept waiting. not much communication between stall holders and customer when they are cooking. they do not smile to customers. but they treat their customers quite politely.

Subresearch Question 2
They are usually slow in cooking. There are only about 2 people managing the stall thus the efficiency of cooking and serving slow down. Because they are in the service line, they have to treat their customers better.

Subresearch Question 3
Short queue

Subresearch Question 4
Between 12 to 1 pm because it is lunch time, which is the most crowded timing.

Conclusion
Overall the experiment is a success. We managed to answer all of our sub-research questions and we achieved our purpose. We managed to find out that not all stall holders treat the customers in the same way. If we expect the stall holders to treat us nicely, do the same to them too. Most of the time they are respected.

May I have your number please?

Done by: Wong Jun Kang, Woo Chuan Liang, Chia Kim Choo, Chen Minsi, Lim Hong Wei, Gerard Koh, Lim Wei Xiang, Yeo Huai Shin

Abstract:
We would be observing how people of different gender react when asked for their hand phone numbers when they are alone or in groups.

Aim of Research:
Know why people are willing/unwilling to give their numbers.
Under what circumstances do subject give their number.

Main Research Question:

How will he or she react?

Sub Research Questions:
i) What are the requests that people tend to comply with?
ii) What environmental / social factors that affected if a person comply?
iii) why does a person comply or not comply
iv) what kinds of students comply or do not comply


Data Collection Methods

Analysis

i) What are the requests that people tend to comply with?

They tend to comply with requests which they feel that they are comfortable with, in terms of the extent of the request, their involvement, safety, personal privacy and personal preference etc.


ii) What are the environmental / social factors which affects a person’s willingness to comply?

The place, the situation they are in, their status/ commitment (single, attached, married).
As compliance is due to many factors, such as upbringing and influences from friends, school and the society, the environmental and social factors which would affect a person may vary. It also depends on how we approach and the gender of the person approaching.


iii) Why does a person comply or not comply?

It could depend on their character and personality. If one’s is sociable, he/she may be more open in doing things which the more conservatives’ individuals would not. One very good example would be our experiment, investigating the cognitive, affective and behavioral part of a person.

iv) What kinds of students/ people comply or do not comply?

From our observation, both guys and girls in a group usually would less likely comply. However, when they are alone, they tend to be more open and will not hesitate to reject us. Guys tend to be complying with our requests. However, as we are only experimenting a small sample size, the observational results may vary. A larger scale experiment involving a bigger sample size would be more accurate.

Conclusion

Overall the experiment was a success. If we were to do the experiment again we will have a bigger sample size in order to have accurate data. More support and fund is needed. We regretted not recording the conversations.

To help or not to help?

Done by:
Farhan 0829050, Actor 1
Fauzi 0819800, Actor 2
Tong Ngan 0830988, Observer
Hamizan 0829625, Observer
Ernest 0829597, Interviewer
Kiti 0851420, Observer
Jolynn 0844806, Actress
Hansheng 0828992, Observer
Hui Ting 0849009, Camera Woman
Hui Hui 0856272, Interviewer

Abstract
In this experiment, our goal is to investigate the social perceptions, reactions and thoughts of various people. Our targets will be the students of Singapore Polytechnic. Our actors and actress will attempt to pretend to fall along the stairway in the School of Business, near food court 6. For those that helped, and those who did not, we will approach them and let them know that we are conducting a social experiment. Following, we will interview them.

Aim of Research
To see if subject is helpful enough to stop and help the girl/guy who fell.

Main Research Question
How will students react when they see someone fall?

Sub Research Questions
- Will physical appearance affect the choice of people to help?
- How will they help the person?
- Will the conditions of the victims affect the choice of people to help?
- What are the kinds of people that are willing to help?
- What are the environment factor that affects?

Data Collection Methods
Observing, videoing and interviewing.

Analysis

1) Will physical appearance affect the choice of people to help?
Yes. The boys will normally help the girls but girls normally will be very kind and help both boys and girls.

2) How will they help the person?
1) walk forward to hold that person before he/she fall.
2) Help to pick up the belongings (e.g. boxes and bag) of the person who fell.
3) Express concern by asking if the person who fell was alright.

3) Will the conditions of the victims affect the choice of people to help?
Yes, some conditions such as the amount of things carried and severity of fall, will affect the choice of people to help. If our actor/actress is carry a lot of things, such as big boxes and bags, people will tend to offer their help. However, when our actor/actress seems to be able to help themselves, passer-bys will usually ignore them and walk away without helping.

4) What are the environment factors that affects?
The crowd. If a lot of people there, then they usually would not help as they think that other people will help the person who fell or everyone is just waiting for another person to help the fallen person.

Conclusion
Most people tend to be selective when it comes to deciding whether or not to help. Various factors such as looks, gender and races that may affect people’s decision. Some people just simply ignored the person who fell, while others walked away without lending a helping hand. It is not easy nor accurate for us to judge the helpfulness of people based solely on the data we have collected.

What exactly is it?

Done by:
Names of Members and their Student Number
Serene 0862907
Fauzi 0852348
Priyah 0819897
Ke Jie 0848701
Wayne 0811716
Wee Siong 0854254
Abigail 0829638
Michelle 0828822
Daniel Chua 0829261

Abstract:
we would put a picture which displays 2 type of items or animals in it. The actors would give different or wrong opinions of the pictures. The actors would then question the subject what they think it is.The location of the experiment would be conducted in the MRT station in SP.

Aim of Research:
To find out whether people will be easily influenced by other's opinion.

Main Research Question:
How easily one can be influenced by another person in singapore polytechic?

Data Collection Methods:

Interviewing, Videoing, Observing

Analysis
a ) how does different gender react ?
first group: 2 guys 1 girlthe guys had his own opinions while the girl followed their views.
second group: 2girlsboth of them were able to see both sides of the picture. and stay solid with their own opinions.

b) why do they react in such a way ?
Some people have their own personal views and will stick by them no matter what and thus they have the confidence to give their answers without doubting what other people might think of them.Whereas,some of them chose to trust opinions of their friends or people that they know.
First group:

c) what are the reactions ?
When we approached them,the guys were willingly ready to participate in our survey.The girl however,seemed to show abit of reluctancy in participating in our survey.The guys spoke from their minds being frank and open,whereas the girl just went with the flow and agreed blindly to what the guys said.

d) how do social factors affect their choice?
They were not really affected by the social factors.An example of the social factors would be your peers and environment.The guys stood by their the desicion.The girl was uncertain,not interested and followed the guys blindly.She decided to follow her peers.

Conclusion
This experiment enhances our camaraderie.We learnt to work as a team which lead us to get to know each other better.We have also learnt that different individuals have different opinions,thoughts and beliefs.Some of them stick through their personal beliefs while others just go with the flow.Some have insecurities and doubt their own thoughts.They do not have their own opinion but instead they just follow the thoughts of those they trust.Based on the various scenerios seen,we have came up to a conclusion that we all have various different thoughts,emotions and behaviours.

Human Beings' Mind Bewilded

Done by:
Clarence Yeo (0851389)
Md Aidil (0827537)
Ryan Ng (0819644)

Abstract
we would put a picture which displays 2 type of items or animals in it. The actors would give different or wrong opinions of the pictures. The actors would then question the subject what they think it is.The location of the experiment would be conducted in the MRT station in SP.

Aim of Research
To see if people's minds are easily manipulated by a group of people.

Main Research Question
The area of human interaction we are investigating on is whether the opinion of others affect people.

Sub Research Questions
How easily one can be influenced by another in singapore polytechic?
How peer pressure influence the decision?
How the mood inflence the decision?
How the interaction between the intervieweer and interviewee effects the deision made.

Data Collection Methods
Video plus observation plus interviewing.

Analysis
Subresearch Question 1
How easily one can be influenced by another in singapore polytechic?
Apparently very easy. They followed the actors answers blindly.

Subresearch Question 2
How peer pressure influence the decision?
Very much. They keep following the actors answers.

Subresearch Question 3
How the mood inflence the decision?
The interviewee was reluctant about participating thus giving answers half-heartedly.

Subresearch Question 4
How the interaction between the intervieweer and interviewee effects the deision made.
If the interviewer was more enthusiastic, the interviewee would have answered a little different.

Conclusion
People tend to follow under intense pressure.

Conforming to Notices

Abstract

This social experiment seeks to find out the people’s reactions to strong warning signs. There are several conditions that affect the behaviours of the test subjects such as personalities and peer pressure. The above will be address in detail in the report herein below.

Aim of Research

The general objective of the experiment was to allow students to comprehend the concept of compliance, one of the theories behind social psychology. In the process, students may acquire the skills of conducting a proper interview and the ability to analyse the said data accordingly.

Another main objective of this social experiment were to find out different individuals’ responses to warning signs, the reasons for which the test subjects complied with the signs, as well as the conditions (e.g. environmental) affecting compliance.

Main Research Question
What are the reactions of people to warning signs using strong word

-->Complied out of fear (in fear of real danger); some obeyed the sign and didn’t enter the toilet, most of whom were girls
-->Some touched the door and went into the washroom, realising the door was not painted.
-->some of them checked the door for paint and use the warning paper to push open the door
-->some were cautious and kicked open the door

Data Collection Methods

Data were collected through the form of video recordings and interviews, after which the interviews were consolidated and evaluated.

Subresearch questions & Analysis

Subresearch Question 1
What are the environmental factors that influence people to obey signs of compliance or obedience?
-->Some of the people mentioned they were staff so they did not want to be interviewed

-->Time: There are those who were in rush for work, either ignoring the signs or did not see the signs.

-->Personality – There are 4 groups of personalities, namely “dominance, compliance, intuitive and steady”. The compliance group, being adherers, will mostly likely comply with the warning signs while the “dominance” group will mostly likely break the rules as they tend to be leaders and have their own way of thinking. The people-based personalities, “intuitive” and “steady” will probably follow the lead of those (friends) who entered the washroom.

-->Influence of friends (groups vs. individuals): As explain in the above sub-group “personality” and be influence by the one leading.

-->Gender: We have found out from observations that the female gender will tend to obey the “Do not enter” signs while the males will improvise methods of getting into the washroom whilst being cautious at the same time. Paul & Caul, 1964, reported stronger internal control for females compared to males, which attributes to more females complying than males.

Subresearch Question 2
What are the thoughts/emotions of the people when they see the signs that ask for compliance or obedience?
-->Suspicion
-->Fear (For danger signs)
-->Curiosity
-->Cannot be bothered (“rules are meant to be broken”)
-->Improvising ways to enter the toilet (used the warning paper to push the door)
-->Caution
-->Follow the lead of friends (influence of peer pressure)

Subresearch Question 3
How far will people comply or obey?
There were 2 groups of people basically; those who obey and those who did not.
1st group:
They were suspicious initially, after which the started to be more cautious. Thereafter, they tested the warning sign/s, and went into the toilet.
2nd GroupThere were those who complied fully, most of whom were girls and did not enter the washroom.

Analysing the above data, we are of the opinion that most people comply with strong warning signs, be it completely or to a limited extent.The sign, “DANGER”, implies a risk factor and one will be more cautious upon seeing such as sign. Not complying at all would mean entering the washroom whilst ignoring the warning signs totally. However, in most cases, the test subjects either complied fully or did not enter the washroom immediately after detecting the sign. This concludes that individuals comply with the signs to a limited extent, considering the warning signs slowed down their movements into the washroom, without taking into account whether the test subjects entered the washroom ultimately.

Subresearch Question 4
d) What are the thoughts and emotions of the people after they have realised the truth, after which how will they behave?
Most would laugh off their stupidity and will be “more smart” in the future.
There were some of them who seemed to be angry but did not express their anger towards us (issue of mannerism).
After that they knew that the experiment was a prank, they said they would not trust these signs anymore or be more cautious in the future.

Conclusion:We have come to a conclusion that most people will comply with strong warning signs as it is their most basic instincts to react to the signs out of fear. As a result, they will either comply with the signs fully or be more cautious when proceeding, when the test subjects found out that the signs were “fake”, there proceeded ahead without fear or improvise methods of entering the washroom such as using the warning paper to push open the door.

Conformity - Elevator

Title: Social Experiment - Conformity - Elevator

Done by: Pamela, Dayana, Ee Chun, Yi Di, Li Zhen, Jing Ting, Maira, Hui Li, Wee Hao

Main Research Question
- Would a person still takes a lift despite a sign stating “out of order”?

Sub Research Questions
- what are the environmental / social factors that affect if a person comply?
- how do the people involved react upon seeing the “sign”?
- why do the people comply / didn’t comply?
- how far would a person investigate whether the lift is really out of order?

Data Collection Methods
- observe- video- interview

Analysis

Subresearch Question 1
[what are the environmental / social factors that affect if a person comply?]
- large groups of people may tend to comply to the sign once one of them sees the sign and walks away.
- passing of message from one person to another regarding the lift breakdown.

Subresearch Question 2
[how do the people involved react upon seeing the “sign”?]
- Most of the people turn away and walk off without even trying to check if the lift is really out of order.

Subresearch Question 3
[why do the people comply / didn’t comply?]
- They didnt doubt the credibility of the sign, they thought the sign was put up by the management.
- they didnt bother much as the stairs is right beside the lift.

Subresearch Question 4
[how far would a person investigate whether the lift is really out of order?]
- From our experiment, all the people did not investigate.

Conclusion
People are easly led away by the sign without investigating its credibility.

Requesting People to perform in front of camera

Team Name: Split Ends
Done by:
Nur Liyana Binte Shafie DAC/FT
Malcom Goh Aik Liang DEEE/FT
Jayne Ang DCP/FT
Ong Li Ting DCP/FT
Ang Ying Lan DCP/FT
K Saraswathi DFST/FT
Ng Hui Min DFST/FT

Absent:
Lee Wen Jun DCHE/FT

Location: Foodcourt 2 and T1A
Time: 0845 to 0930

1. Abstract

Scenario:
In this experiment, we aim to investigate the social perceptions, reactions and thoughts on different people. Our target audience is students at Singapore Polytechnic. We will be acting as students from the school of media and communications, doing a project on funny actions. We will approach random students in SP and tell them about this project that we are doing and ask if they are willing to help us by showing us some funny actions and allowing us to video them down.

2. Aim of Research

The main aim of this experiment is to see how different students will react when we approach them to ask for help on this funny actions project and to investigate on what type of students will help and what type of students will not help.

3. Main Research Question

How a person will react when being approached?
There will be 4 kinds of people. Firstly, some students will just totally ignore us and walk away without saying anything. Secondly, some students will stop to listen to us and then give excuses to reject us even after much persuasion. Thirdly, some students will stop to listen to us and show some interest in helping but in the end still reject us. The last type of students are students who will stop to listen to us, show us interest in helping and help us willingly without showing discontentment.

4. Sub Research Questions

1) What made some of them to be willing or unwilling to help?
2) What are the factors (environment, people around/with subject, timing, etc) that contribute to the decision made?

5. Data Collection Methods

Interview, observation and video

6. Analysis (Describe how your data answer your 2 sub research questions)

6.1 Sub Research Question 1
What made some of them to be willing or unwilling to help?

They may be uncomfortable with doing the stupid actions and not in the mood, some felt that fellow students should help each other as if the person being approached put himself in the actors’ shoes, they would hope that people would help them too. Some of them are just afraid to make a fool of themselves. Lastly, some people are born introverts and are shy in nature, thus they do not have the courage to do funny actions for us even though they would very much want to help us.

6.2 Sub Research Question 2
What are the factors (environment, people around/with subject, timing, etc) that contribute to the decision made?

Firstly, it may be due to their own personality, whereby some may like to do such things and some may not like to do such things and find it uncomfortable. The timing at which the students are approached is also an area for concern, whereby some may be rushing for lessons at that point of time and may not have the time to spare us even though they are of interest to help us. Thirdly, the attitude of the people who are asking for help matters, as we are asking a favour from others. Thus, a friendly attitude towards the people we are asking for help from would enable them to feel more comfortable in helping us and would make us feel more approachable and more would be willing to help us. The situation in which the person being approached also matters. Some of them are in a group, thus they do not feel awkward. Though they felt weird doing weird and funny actions in the middle of nowhere, it was fun to be done with a group of friends.

7. Conclusion

It was rather difficult to choose subjects, although it was said to be chosen by random, and of different races and gender. Some ignored us when we approached them, and the “ambush” was a little difficult since we needed to be around to see the whole process and yet far apart to pretend to not be associated with one another.

Helping Behaviour

Title: Our Social Experiment
Done by: kaching!
Tan Sinee/ 0810616
Noraniza Bte Md Isa/ 0867308
Sandra Koh/ 0867296
Ho Jinyi/ 0867311
Yee Peixiu/ 0848107
Sebastian Tan/ 0824039
Wong Chee Wai/ 0816287
Teo Jiayi/ 0810702


Aim of Research
Understand the students in SP in means of the individual character for their helpfulness and honesty.

Main Research Question
How helpful/honest are people in Singapore Polytechnic?

Sub Research Questions
How does the type of gender affect the level of helpfulness?
- What are the types of helping inducement scenario that affect a person's level of honesty?
- What are the internal factors of a person that will determine if he or she helps?
- How helpful are the students from the individual schools in Singapore Polytechnic?

Data Collection Methods
We collected the data by doing observation, videoing the whole process and by interviewing some of the people.

Analysis

Subresearch Question
1) How does the type of gender affect the level of helpfulness?
From the experiment that we have done, males did not help at all wheras females are the more helpful ones. The gender of person dropping the coins does affect the helpfulness level of people. SP male students are observed by us that they are not the helpful type of people.

Subresearch Question
2) What are the types of helping inducement scenario that affect a person’s level of honesty?
For the scenario with someone banging, that person did bother to help. However, for scenario where we hold the money and drop it, people usually did not help probably because our acting skills were not natural enough and they realize that we were filming them or they do not bother to help at all. In all, everyone was honest enough at least not to steal any of the money and run away.

Subresearch Question
3) What are the internal factors of a person that will determine he or she helps?
From what we observed, those that do not seem to bother help while those that seem to bother did not help. Since it was morning and students are still half awake and thus did not bother about their surrounding.

Subresearch Question
4) How helpful are the individual schools in Singapore Polytechnic?
The helpfulness from the students of the individual schools is equally helpful. In addition, we think they are more of honest than helpful.